Please read the contents of this page carefully.

You will receive an automatic EMAIL CONFIRMATION for each request that you make.

If you do not receive an email confirmation promptly after making each request, please verify that your NetID profile contains a valid email address. If you do not receive an email confirmation of each request you place (your UConn email address is preferred and is your NetID profile default), contact our office (860-486-4959). Please note that if you don't receive an email confirmation, chances are that your request did not make it to the DD/ILL office.

You can verify the email address in your NetID profile each time you place a book request or article request. Your profile email address appears on the left side of both request screens.

In addition, we will correspond with you via email regarding your requests. The unique Order Number assigned to each request you make will serve as a reference. It is very important that you retain your email confirmations in the event that you need to refer to them. As you receive your requested material from the DD/ILL office, you may delete the corresponding email confirmation.

Thank you for helping us make this experience a positive one and for allowing us to assist you in your research endeavors.

Document Delivery/Interlibrary Loan Team
UConn Libraries